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FEEDBACK

We are very grateful for all of the feedback and suggestions we received from our partner law firms last year.  Below is a list of innovations we made as a direct result:   

  • Daily Digest for real time case updates.  
  • Resolution priority option for case specific targets. 
  • Broader spectrum of educational content on MSP responsibilities.  
  • Workers’ Compensation Medicare Secondary Payer Advice columns. 
  • Medical Cost Projection Damages tool. 
  • Efficiency calculator.  
  • Chat Bot on website for real time responses.  
  • Updated website design for ease of navigating.  
  • Quarterly/Annual business reviews.  
  • Streamlined Client Engagement process for group projects.  
  • Revamped Intake process.  
  • 2-way document exchange in Connexion Portal. 
  • Case management software integrations.  
  • Enhanced communication protocols for proactive updates and increased transparency. 
  • Creation of group project Intake tool.  
  • Safe and secure online payment links via bill.com have been added to the Connexion Portal, providing convenient and easy ACH and credit card payment options for invoices of any size. 

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The Synergy Settlements team will work diligently to ensure your case gets the attention it deserves. Contact one of our legal experts and get a professional review of your case today.

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